Last updated 9 November 2026. This policy covers paid RateBell plans (Plus, Premium). RateBell is provided by:
Qodalis Solutions SRL, a company registered in the Republic of Moldova, company number (IDNO) 1024605009911, registered office str. Bogdan Petriceicu Hașdeu 20, of. 52, sector Rîșcani, MD-2005 Chișinău, Republic of Moldova. Email: support@ratebell.app.
If you are not happy with a paid plan, you can ask for a full refund within 14 days of the payment, for a new subscription or a renewal, without giving a reason. The plan ends when the refund is made.
Payments older than 14 days are not refunded, but you can cancel at any time: your plan stays until the end of the period you paid for and you are not charged again. We still refund where the law requires it, and when RateBell was unavailable for a large part of a period you paid for, or charged you by mistake.
When you change plan or period in Google Play, Google Play works out the difference. A change can itself be refunded within 14 days like any other payment.
A paid plan starts as soon as you buy it. The 14-day money-back guarantee above gives you at least the same as the legal right of withdrawal, so you can always get your money back within 14 days of a payment.