Last updated 9 November 2026. These terms apply to the RateBell website (ratebell.app) and the RateBell Android app ("RateBell", "the service"). RateBell is provided by:
Qodalis Solutions SRL, a company registered in the Republic of Moldova, company number (IDNO) 1024605009911, registered office str. Bogdan Petriceicu Hașdeu 20, of. 52, sector Rîșcani, MD-2005 Chișinău, Republic of Moldova. Email: support@ratebell.app.
RateBell shows official and bank exchange rates and lets you create alert bots that tell you, by email, Telegram, push notification or in the app, when a rate you chose arrives. Watching and comparing rates is free and needs no account. Bots need an account and run within the limits of your plan.
Rates come from central banks and from banks that allow us to show theirs. They are informational, may be delayed or incomplete, and are not financial advice. Always confirm a rate with the bank before you exchange money. Alerts are sent as soon as we can, but delivery depends on providers we don't control (email, Telegram, Google), so don't rely on an alert alone for a decision that can't wait.
You sign in with your email (a code we send you) or your Google account. Keep access to them safe: whoever can read your email can sign in. You can download your data and delete your account at any time in the app (Settings → Account). You must be at least 16 years old to create an account.
The Free plan is free forever. Paid plans (currently Plus and Premium) add more bots, more frequent checks and no ads; their limits are shown on the plans page before you buy. Paid plans are subscriptions, billed monthly or yearly in advance. Prices include VAT or sales tax where it applies; the price you pay is shown before you confirm.
Plans are sold in the Android app through Google Play, and Google Play's terms apply to the purchase. The website doesn't sell plans at the moment.
A plan belongs to your RateBell account, so a plan bought in the app also works on the website when you sign in with the same account.
Refunds are described in the refund policy.
Don't use RateBell to break the law, to send messages to people who didn't ask for them, to overload or attack the service, or to copy rates in bulk (scraping) for reuse elsewhere. Don't share an account to get around plan limits. We may suspend an account that does, after telling you why where we can.
We work to keep RateBell running, but it may be unavailable at times (maintenance, outages, a source that stops publishing). Sources and banks may be added or removed as their terms allow. If we ever stop offering a paid plan, we will refund the unused part of the period you paid for.
RateBell is provided as it is. To the extent the law allows, we are not liable for losses from decisions made on rates or alerts, from rates that are wrong or late, or from alerts that arrive late or not at all; our total liability to you is limited to what you paid us in the twelve months before the claim. Nothing in these terms limits rights you have as a consumer that the law does not allow to be limited.
How we handle your data is described in the privacy policy.
We may update these terms; the date at the top shows the last change. For changes that matter to paying users, we tell you by email or in the app at least 30 days before they apply.
These terms are governed by the law of the Republic of Moldova. If you are a consumer in another country, you also keep the protection of the mandatory rules of your country. Please write to us first; most problems are solved quickly that way.